Privacy Policy

1. Introduction

Welcome to Masterball.ai (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including portfolio tracking, AI-driven insights, and pro subscription features (collectively, the “Service”). By accessing or using the Service, you agree to the terms of this policy.

2. Information We Collect

a. Account & Profile Information

When you register for an account or subscribe to our pro tier, we collect personal details such as:

• Name, email address, and username
• Billing information (e.g., payment method details) via secure third‑party processors
• Profile preferences (e.g., notification settings)

b. Portfolio & Usage Data

To enable portfolio tracking and AI recommendations, we collect:

• Products you add to your portfolio and any notes you attach
• AI-generated insight requests and related usage metrics
• Log data such as IP address, browser type, operating system, pages viewed, and timestamps

c. Cookies & Tracking Technologies

We and our analytics partners use cookies, web beacons, and similar tools to:

• Maintain session state and login status
• Analyze usage patterns and performance
• Deliver personalized content and advertising

You can manage or disable cookies via your browser settings, though some features may then be limited.

3. How We Use Your Information

We use your information for purposes including:

• Operating and maintaining the Service
• Processing subscriptions, payments, and refunds
• Providing AI-driven product insights and portfolio analytics
• Personalizing your experience and delivering tailored recommendations
• Communicating updates, security alerts, and marketing offers (with opt‑out options)
• Monitoring and improving Service performance and debugging issues
• Complying with legal obligations and protecting our rights

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, we process personal data under:

• Contract performance: to deliver services you request.
• Legitimate interests: for security, fraud prevention, and Service improvement.
• Consent: where required (e.g., marketing communications).

5. Sharing Your Information

We may share data with:

• Service Providers: payment processors, hosting vendors, analytics and email delivery services—each bound by confidentiality.
• Affiliates: corporate affiliates for unified service operations.
• Legal Authorities: when required by law, subpoena, or to protect rights.
• Business Transactions: in connection with mergers, acquisitions, or asset sales; we’ll notify you of any change in control.
• With Your Consent: for any purpose you explicitly authorize.

6. International Data Transfers

We store and process data on servers in the United States and may transfer data to other countries. By using the Service, you consent to these transfers under applicable data protection laws.

7. Data Retention

We retain your personal and portfolio data as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights & Choices

Depending on your region, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Obtain a copy of your data in a portable format
• Withdraw consent where processing is based on consent
• Opt out of marketing communications at any time

To exercise these rights, contact us at the address below. We may require identity verification before acting on your request.

9. Data Security

We implement industry‑standard safeguards (encryption in transit, access controls, regular audits) to protect your data. However, no system is impenetrable; we cannot guarantee absolute security.

10. Children’s Privacy

Our Service is not intended for minors under 18. We do not knowingly collect data from anyone under 18. If you believe we have, please contact us immediately so we can delete that information.

11. California & Other Privacy Rights

If you are a California resident, you may request:

• The categories of personal data we collected and the business purpose
• Deletion of personal data (with certain exceptions)
• Opt out of sale of personal data (we do not sell personal data)

Similar rights may apply under other state or national laws.

12. Third‑Party Links & Services

Our Service may contain links to third‑party websites and integrations (e.g., payment gateways, analytics). We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted with a new “Last Updated” date. Continued use of the Service after changes constitutes acceptance.

14. Contact Us

If you have questions or concerns about this Privacy Policy, email us at davidthomasparks@gmail.com.